Game Change LTD

Lean Six Sigma Green Belt Training and Certification will take you on a hands-on learning journey that will help you develop the skills you need to create and implement actionable plans that can help your organization serve customers effectively and efficiently. 

The course sets out with an understanding of the fundamental principles of the Lean and Six Sigma, tools and techniques and the Define-Measure-Analyze-Improve-Control (DMAIC) process improvement roadmap.  It focuses on how to collaborate to identify process waste, solve problems, manage change and implement significant and sustainable results.

By elevating your problem solving and analytical skills, you will return to work, able to develop and support a continuous improvement culture within your organization. A culture that is capable of confidently creating and sustaining innovative efforts.

How you benefit

  • Learn how to lead process improvement projects using Lean Six Sigma principles and toolkit using the Define-Measure-Analyze-Improve-Control (DMAIC) methodology
  • Equipped to deliver customer satisfaction, business efficiency, on time and on quality productivity improvements in any organizational context
  • Roadmaps for performance-oriented results: Access resources for creating vision and setting direction to guide individuals, teams and organizations to create a continuous improvement culture that is capable of confidently creating and sustaining improvement efforts
  • Facilitate good decision making through the use of statistical data driven tools and techniques
  • Acquire the mindset and skills to collaborate with others to identify waste, solve problems, manage change and implement significant and sustainable process improvements
  • Return to work able to develop and support a continuous improvement culture within your organization

Participant Profile

Green Belt Training and Certification is designed for team members, supervisors, project manager’s, functional and technical experts, consultants, senior executives from a wide variety of manufacturing, service and transactional organizations;

  • Seeking to learn new problem solving approaches to develop and integrate cutting-edge best practices into their business processes and organizational culture.
  • Participants coming in groups/teams to collaborate on Action Learning Project tailored to their organization’s context.

Course Pre-requisites

Interest in developing practitioner level continuous improvement skills

Exam and Certification

Online Exam: 30 questions
Duration: 40 min.
Pass mark: 70%

Achieve 70% pass mark in the Green Belt multiple choice final exam

E-Learning

Imagine an online classroom that takes you inside successful organizations, surrounds you with top Lean Six Sigma experts and puts innovative learning tools at your fingertips. Game Change has developed a unique online learning platform to help continuous improvement professionals integrate Lean and Six Sigma thinking with their business thinking for successful innovative problem-solving.

Our platform provides a single source for all materials and communications related to your studies, making it quick and easy to manage your learning. It has many features which provide a world-class learning experience:

  • Course and module updates through our activity feed, which highlight important news, events, and current affairs related to your modules
  • An intuitive user interface to keep track of your progress and important deadlines
  • 24/7 access to all programme materials, on any device
  • Notifications to ensure you don’t miss any critical updates
  • Collaborative exercises to build an online community
  • Messaging tools and discussion boards to connect you with your peers and tutors
  • An interactive video player with transcripts and speed controls

Learn at your own pace and spend as long as you need on challenging topics before moving on.

Our bespoke learning platform, the Bootcamp, houses and supports the learning experience. This platform was developed from the ground up to provide learners with an interactive, engaging, and flexible learning environment which is accessible on any device, at any time. It comes with messaging tools and discussion boards to connect you with your peers and tutors, so you can be sure there will always be someone to talk to if you need help during and after your training is complete.

Join a community of continuous improvement professionals who will support you during and long after the course is over.
Developing the online Bootcamp learning platform in-house has allowed us to create an online learning experience tailored for individuals who have to balance high-pressure professional commitments alongside a rigorous learning programme.

Curriculum and Course Format

Description
Modules
Time
1.0 INTRODUCTION TO LEAN SIX SIGMA

5 hours

Understand the value of lean and six sigma, its philosophy, history and goals and the rationale for combining the lean and six sigma approaches to apply to improvement projects.

Understand lean six sigma principles and foundation and the Define-Measure-Analyze-Improve-Control (DMAIC) process management roadmap.

Understand how non-value add activities and process inputs and outputs impact the larger organization.

1.01  Six Sigma DMAIC Overview
1.02  Process Variation
1.03  Six Sigma and Organizational Goals
1.04  The DMAIC Process Management Roadmap
1.05  Belt Structure for Skills Development
1.06  Summary – Six Sigma DMAIC Overview
1.07  Introduction to Lean
1.08  The Origin of Lean
1.09  Foundations of Lean
1.10  Value-add and Non-value-add Activities
1.11  Lean Mindset and Thinking
1.12  Summary – Introduction to Lean
1.13  Integration of Lean and Six Sigma to drive On- Time, On-Quality and On Cost performance

2.0 DEFINE

4 hours

Define the scope and goals of the improvement project in terms of customer and/or business requirements, the process that delivers these requirements and stakeholder needs.

2.01  Overview – Define Phase
2.02  Problem Definition and Project Charter
2.03  Define the Process – SIPOC Thinking
2.04  Understand Voice of Customer (VOC)
2.05  Customer Identification
2.06  Gather Customer Feedback
2.07  Analyze VOC Data
2.08  Define What is Critical to Quality (CTQ)
2.09  Summary – Understand Voice of Customer (VOC)
2.10  Stakeholder Analysis
2.11  Summary – Define Phase

3.0 MEASURE

6 hours

Map the process and measure, understand and baseline the current process performance and capability through a set of relevant and robust measures.

Calculate process performance metrics such as defects per unit (DPU), rolled throughput yield (RTY), cost of poor quality (COPQ), defects per million opportunities (DPMO) sigma levels and process capability indices.

3.01  Overview – Measure Phase
3.02  Process Analysis
3.03  Collecting and Summarizing Data
3.04  Types of Data and Measurement Scales
3.05  Evaluating Metrics
3.06  Data Collection Methods
3.07  Sampling Methods
3.08  Descriptive Statistics
3.09  Graphical Techniques
3.10  Summary – Collecting and Summarizing Data
3.11  Measurement Systems Analysis (MSA)
3.12  Process Capability
3.13  Process Capability Indices
3.14  Process Performance Indices
3.15  Short-term and Long-term Capability
3.16  Process Capability for Attribute data
3.17  Process Performance vs. Specification
3.18  Summary – Process Capability
3.19  Summary – Measure Phase

4.0 ANALYZE

6 hours

Analyze the gap between the current and desired performance, prioritise problems, process risk and identify root causes and understand / statistically verify their effect on process performance.

4.01  Overview – Analyze Phase
4.02  Sources of Process Variation
4.03  Cause and Effect Analysis
4.04  Process Waste Analysis
4.05  Takt Time and Bottleneck Analysis
4.06  Failure Mode and Effects Analysis (FMEA)
4.07  Measuring and Modeling Variable Relationships
4.08  Input and Output Variables
4.09  Correlation
4.10  Regression
4.11  Summary – Measuring and Modeling Variable Relationships
4.12  Summary – Analyze Phase

5.0 IMPROVE

4.5 hours

Generate, select and implement improvement solutions to fix the problems and prevent them from re-occurring so that the required performance goals are met.

Use concepts such as value chain, flow, pull, perfection, etc., and tools commonly used to eliminate waste, including kaizen, 5S, A3 problem solving, morning meetings etc.

5.01  Overview – Improve Phase
5.02  Generate Potential Solutions
5.03  Select the Best Solutions
5.04  Process Waste Elimination
5.05  Cycle Time Reduction
5.06  Implementation Planning
5.07  Dealing with Resistance to Change
5.08  Summary – Improve Phase

6.0 CONTROL

4.5 hours

Implement the improved process / solutions in a way that sustains and “holds the gains “and the process has robust control measures and a response plan.

The objectives and benefits of statistical process control (SPC) to track process performance and identify special and common causes.

6.01  Overview – Control Phase
6.02  Sustain the Gains
6.03  Documentation
6.04  Monitor Performance
6.05  Lessons Learned
6.06  Visual Management
6.07  Statistical Process Control (SPC)
6.08  How to close a project
6.09  Summary – Control Phase

Quizzes Segmented and embedded during and at the end of each DMAIC Phase

3.5 hours

Final Exam Lean Six Sigma Green Belt Certification

0.6 hours

Total Estimated Time to Complete Green Belt Training & Certification:
34 hours

What’s included

  • 34 hours self-paced elearning with Integrated Roadmaps and Quizzes (12 month access)
  • 12 month free access to Green Belt Bootcamp Learning Platform, Toolkit, Case Studies and Downloadable Resources
  • Green Belt Online Exam and Electronic Certificate
  • Unlimited Practice Exams and Re-sits free of charge
  • Email Tutor support via discussion groups

Course Fee

£ 995 (excluding VAT)

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Ongoing personal and professional development. Recognition and career advancement opportunities.

Part of a strong international network. Join a community of continuous improvement professionals that will support you during and long after the course is over

Program Features

The quickest, easiest and most engaging way to get individuals and companies on track with Lean Six Sigma concepts and tools.

In-person and virtual workshops

Ready-to-use job aids, tools and templates

Peer-to-peer learning forums

Distinctive digital learning content

Expert coaching support

Nudges, reminders and micro learning

Excellent for remote teams

Auto-translate curriculum and instruction

Multi-channel; eLearning, virtual, face-to-face or in-house

Make progress in less time and deliver results quickly

Tailored learning solutions for companies

Mobile friendly

Highly practical

Join our Lean Six Sigma community

Practice exams

World Class Lean Six Sigma Certification

We don’t just deliver training. 

We train to deliver business results.

Taiichi Ohno, who is considered to be the father of the Toyota Production System, once said:
” All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes”

Since its establishment in 1937, Toyota has developed the improvement system, the ”Toyota Production System”.

This was the system that inspired researchers at the end of the 1980s to define what we know today as the Lean philosophy.

In brief, Lean is meant to simplify operations, eliminate waste, and to carry out more value-creating activities by developing people and processes.

Click here to read more…

Six Sigma was developed by Mikel Harry and Bill Smith at Motorola in the late 80’s but has roots stemming back to Deming and the principles of Zero Defects and Total Quality Management. Over several years that followed the initiation of its efforts, Motorola achieved a 200 fold improvement in production quality from 4 Sigma to about 5.5 Sigma and saved a reported $2.2 billion in the process.

Another early adopter was Allied Signal as they implemented the methods in the early 90s so that it became more than just a system to measure production quality.

Six Sigma became well known after Jack Welch made it a central focus of his business strategy at General Electric in 1995 to drive growth and cost reduction and in GE’s 1999 annual report they attributed benefits of $2 billion net income to Six Sigma.

Six Sigma is a compilation of statistical concepts and other tools and techniques put together in a systematic way to get results.

Click here to read more…

Lean Six Sigma is not just a collection of tools, but an integrated continuous improvement methodology aimed at delivering defect-free products and services — as well as producing value for the customer as efficiently as possible. 

The Lean Six Sigma methodology is a merger of two distinct but complementary methodologies—Lean and Six Sigma. Lean is based on Toyota’s production system and has been developed into a Lean set of principles that have been widely applied in both manufacturing and service businesses. Six Sigma was developed by Motorola in the late 1980’s initially to improve product quality and has also been widely applied in manufacturing and service organizations.

Click here to read more…

Upon successful completion of all certification requirements, participants are awarded with an official Belt Certificate from Game Change, which they can also showcase on their LinkedIn profile. In addition, we will also invite you to be a part of an ongoing learning community for all Game Change Certified Belts.

Yes, the certification fee is included in all Game Change courses.

The terms are used to describe individual proficiency as a Lean and Six Sigma practitioner. The original terms were defined by Motorola and only covered Six Sigma aspects, but more recently the application and training of Lean and Six Sigma has been combined and this has now emerged as an industry standard.

Lean Six Sigma Yellow, Green, Black and Master Black Belt Certification demonstrates an individual’s knowledge, skills and dedication to achieving a high standard of competency in the application of the Lean and Six Sigma approach, concepts and tools.

Employers are increasingly looking for Certified Belt status as evidence of practical understanding and the ability to run projects and obtain financial benefits. Certification is therefore essential for career advancement and to be recognised as a true lean six sigma continuous improvement professional.

The simple answer is no. Historically, both the Lean and Six Sigma approach originated in companies (Toyota and Motorola respectiveley) and all major organizations have since run their Belt training differently.                                                                 
 
When considering your choice of training provider the real benchmark is the best practice process used by companies such as GE, Motorola and Honeywell. Their robust approach, requires training content to not just focus on building technical competence but also a demonstration of the practical application of the DMAIC methodology to project scenarios and developing the skills in selecting the right tools and techniques. This is the same approach adopted by Game Change which is why our training is truly world class. Our certification process remains true to the spirit of Lean Six Sigma set by the early adoptors such as Motorola, GE, Honeywell, Toyota and the analytical rigour and ‘learn by doing’ standards necessary to ensure course participants gain full appreciation of the practical skills needed to achieve World Class Lean Six Sigma Certification. 

Results are available immediateley after successful completion of the online Final exam and the respective Yellow/Green/Black/Master Black Belt Belt Certificate is available for electronic download.

To successfully attain Master Black Belt Certification you are required to;

Submit at least two successful projects and evidence of the use of tools and techniques associated with Lean Six Sigma for assessment at the end of the course by a Master Black Belt instructor panel.
Deliver a project presentation during Session II of the course to an audience made up of other course participants and Master Black Belts.
Achieve 70% pass mark in the Master Black Belt final exam (75 multiple choice questions).

There is a choice of 3 options for Master Black Belt project submissions;

A current problem that you are currently solving using the Lean SIx Sigma methodology and tools.
A past project where you have applied the Lean Six Sigma methodology and tools and can show evidence of this.
We can provide real projects and case studies for you to work on.

The main focus is to assess your practical appreciation of the methodology, tools and techniques. The following are typical of project topics submitted by attendees for this course;

Raise customer service levels in a call centre
Cut costs and speed output in activities from manufacturing to sales
Realise the cashable benefits of integrated processes and IT
Establish effective business measures and performance management systems
Boost quality, eliminate defects and improve reliability of processes and systems

The problem statement must be important to the business, customer or stakeholders.

This examination is intended to cover all aspects of the respective Yellow, Green, Black, Master Black Belt curriculum with a high emphasis on the practical application of concepts learned during the course. Online practice exams are available during course attendance.

Multiple choice (no negative marking so you are required to attempt all questions).
Online Exam
Closed book, calculators allowed.
Yellow (20 questions/30 min); Green Belt (30 questions/40 min); Black Belt (50 questions/70 min); Master Black Belt (75 questions/120 min)
Pass mark for all exams is 70%

Our current certification rate runs at 97%, 92%, 91% and 100% for Yellow, Green, Black and Master Black Belt exams, respectively.

All our course content is designed to account for non native English speakers and all courses include multi-lingual auto translate features.

No, once you become certified, there is no requirement to re-certify again.

Upon successfully completing the course, participants will be awarded with an official Lean Six Sigma Yellow/Green/Black/Master Black Belt Certificate available for electronic download and which they can also showcase on their LinkedIn profile.

The Game Change Lean Six Sigma Training and Certification program is based on the GE, Motorola and Honeywell certification model which is recognised as the appropriate way to become certified. All our course curriculum conforms to the Body of Knowledge as specified by the American Society of Quality (ASQ) and other best practice standards.

This program has been sucessfully attended by hundreds of organisations and thousands of business professional Worldwide since 2005.

The standards require an individual to pass rigorous training and testing hurdles to gain Lean Six Sigma certification. Case studies are designed to ensure a practical understanding of systematically, selecting and applying appropriate methods and tools and the learning outcomes are individually assessed by the Instructor and through quizzes during the course and through the Final Exam on the last day of the course.

Master Black Belt’s are required to conduct a guided audit of at least two individual projects submitted prior to the start of session II of the course for formal assessment by a panel of Master Black Belt instructors. The results form part of the certification criteria in addition to the Final Exam.

E-Learning courses are self paced and we recommend you to devote 1-2 hours per week watching video lectures and completing E-Learning Modules on fundamental concepts, 1 hour per week on interacting with fellow participants in discussions or reflecting on the concepts through quizzes, and 2-3 hours per week in applying the fundamental concepts to your everyday work.

Blended, Virtual and Group Training is designed in a manner to encourage the whole class to learn together, moving at a certain pace from session to session, while providing enough flexibility between sessions for the participants to review the content at their own convenience. You can log in anytime at your convenience and review the weekly content at your own pace, as the learning design is asynchronous.

For live Zoom calls with the instructor, which will take place at a particular time, and you will need to be online at that particular time. These live calls would typically take place during an afternoon as per Central European Time to accommodate the maximum participants across the globe. We will also record these live calls for those participants who are unable to join the live session.

Face-to-Face Classroom courses require participants commit to a series of 8 hour days of intense learning.

Our trainers are all carefully selected to ensure that only the best Master Black Belts, with years of relevant hands-on experience, deliver our courses. Each trainer has worked across multiple industries and has helped implement Lean Six Sigma in all contexts in companies worldwide. Our trainers are passionate about effectively coaching people through their training and to successfully get Lean Six Sigma implemented in their organization.

Yes, of course. The learning experience is designed to encourage interaction and simulate as close an experience to face-to-face as possible. Participants would be able to interact with each other through discussion forums, distributed throughout the online Bootcamp learning platform. They would also have the opportunity to interact with each other during the live Instructor led sessions.

Our typical training class includes a mix of international course participants including team members, supervisors, project manager’s, functional and technical experts, internal and external consultants, senior executives, business leaders and sponsors from a wide variety of manufacturing, service and transactional environments.

The diversity in Game Change classes truly enriches the learning experience, as each student contributes with his or her own culture, perspective and mindset to the issues studied. Moreover, one of the cornerstones of our programme is our emphasis on group work and virtual teams and the importance of sharing best practices.

Course participants are an important source of support to each other, developing close friendships and an international professional network.

At Game Change, you never learn alone. To bring this notion alive in the online setting, we have built a learning community comprising of the participants, trainers and subject matter experts. Our unique approach to peer-to-peer learning plays an integral part in stimulating content discussions, encouraging collaboration between participants as well as guiding the participants closely in meeting their learning objectives.

The Bootcamp is the learning platform, facilitated by Game Change Master Black Belt’s with a wealth of learning and implementation resources including Discussion Groups, Toolkit, Templates, Downloads, Events, Prcatice Exam’s to test your knowledge and much more.

Please click on ‘Enrol Now’, then click on ‘Payment’ to proceed with your payment where you have the option to pay online or request a company invoice.

We accept that sometimes you may have to cancel your course, for full details surrounding our cancellation policy, please read our terms and conditions.

Yes. We offer 10% off the advertised price to students who can produce a valid email address (e.g ac.uk) and identity reference number from a recognized educational institution.

No – Once you have paid for the course there are no further costs. During the course you can purchase additional coaching sessions if you wish but there is no mandatory requirement to do so.

As long as you meet the course pre-requisites you have the opportunity to upgrade between courses at any stage.

There will be no charges for a substitute delegate replacing an original delegate if Game Change has been informed before the start of the first session. Substitutions cannot be made after the start of the first session.

All Game Change Learning Courses can be accessed on desktops, laptops, tablets and smartphones.
Currently supported browsers (usually based on support of latest two browser versions) are:

Chrome: version 31+
Safari: version 7+
Firefox: version 26+
IE: version 10+

The application uses modern web development approaches (HTML 5) so that it can function responsively across desktops, laptops, tablets and smartphones without the need of players or add-ons. 

At the moment we do not support offline access of content so you will need to have access to the Internet whenever you want to access the course content or zoom sessions.

Yes. The entire content of the course, toolkit and access to the Bootcamp online learning platform is available to you for 12 months after completion of the course. After 12 months, continued access is subject to Bootcamp subscription charges.

Absolutely, and we actually encourage participants to attend in teams in order to maximise the learning and impact. Group Training is facilitated by our unique learning platform. Intersted? Get in touch.

This tried and tested learning program will equip you with the advanced decision making and process improvement skills to take on greater responsibility to effectively engage with others and to successfully implement continuous improvement and change projects for your organisation. It will provide you with a set of concepts and tools enabling you to lead your organisation with impact and efficiency – maximising its performance in changing times. Take a look at our Which Course? page for the breakdown on what the courses mean and what Belt you should take.

If you’re still not sure which course is best suited for you, get in touch and one of our Master Black Belt’s will be happy to assist you.

Our diversity is our distinguishing feature. Game Change is probably the only training course where you will find a dozen or so nationalities in the same class, with one common aim – a goal to learn about the topics being discussed, interact with fellow participants to acquire a global perspective and develop continuous improvement tools to take back and apply to their everyday work.

With so many different national and industry perspectives to learn from, you really will start to see things differently. By challenging your old assumptions, you will become aware of new possibilities and start to understand how very different people think.

All course material includes multi-lingual auto-translate features and all Live Zoom sessions include multi-lingual subtitle translations.

If you haven’t completed your course by the time your access expires, you can request for an extension. Get in touch to see what we can do.

Don’t worry. Although successful completion of project work is a requirement to complete some of the courses, we know that sometimes it’s not a straightforward process to be able to make changes within an organisation.

For that reason, we have a number of case studies which delegates can use in place of their projects. If you have any questions about the case studies, or to find out if your project is suitable, please get in touch.

Re-sit exams are available online at a time when it suits you up to 30 days after completing the first exam.

We believe in our ability to help you certify and as a matter of company policy we do not charge a re-sit exam fee. You can make several attempts, hopefully not required.

Courses will receive support from our Master Black Belts via our Bootcamp learning platform. They are available to answer any questions regarding the course content and your project at hand.